This Shipping Policy outlines how orders are processed, shipped, and delivered for Svariya, a brand operated by Harishrivallabhi Private Limited.

Operational Address: Mumbai, Malad West, Maharashtra, India

Website: www.svariya.com

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• In case of high order volume, processing may be slightly delayed. Customers will be notified in such cases.

2. Shipping Partner

We ship all orders through our logistics partner Rapidshyp (registered as Open Source Business Solutions Private Limited).

Rapidshyp further collaborates with multiple delivery partners and courier companies. Based on serviceability and efficiency, the most suitable courier partner is selected to ensure timely delivery of your order.

3. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• We may offer free shipping on select orders, promotions, or above certain cart values.

4. Delivery Timelines

• Estimated delivery time is 3–7 business days from the date of dispatch.
• Delivery timelines may vary depending on your location, courier partner, and external factors.

Possible Delays

Delivery may be delayed due to:

• Remote location serviceability.
• Weather conditions.
• Logistics disruptions.
• Public holidays or unforeseen circumstances.

We appreciate your patience in such situations.

5. Order Tracking

• Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp.
• You can use this link to track your shipment in real-time.

6. Incorrect Address or Delivery Issues

• Customers are responsible for providing accurate shipping details.
• If an incorrect address is provided, we are not liable for failed deliveries.
• Additional charges may apply for re-shipping the order.

7. Failed Delivery Attempts

• Our courier partners may attempt delivery multiple times.
• If the package is undelivered after multiple attempts, it may be returned to us.
• Re-dispatch will be initiated only after confirmation from the customer and may incur additional charges.

8. Damaged or Tampered Packages

• If you receive a package that appears tampered or damaged, we strongly advise you to refuse delivery.
• Alternatively, record an unboxing video as proof and contact us immediately at orders@svariya.com.

9. International Shipping

• Currently, we may or may not offer international shipping. Availability will be shown at checkout.
• International orders (if applicable) may be subject to customs duties and taxes, which are the responsibility of the customer.

10. Contact Us

For any shipping-related queries, please contact:

Harishrivallabhi Private Limited
Svariya
Mumbai, Malad West, Maharashtra, India
Email: orders@svariya.com

At Svariya, we aim to deliver not just products, but a seamless and reliable experience.