CUSTOMER SUPPORT

Frequently Asked Question - Know About Svariya

GENERAL
How long does 18k gold plated last?

In general, 18k plating does not last as long as solid gold but can still have a decent lifespan. With proper care, 18k jewellery can last up to two years before showing signs of wear or discoloration.

What's the difference between "gold filled" and "gold plated"?

Gold Plated: A thin layer of gold (0.03-0.05 microns) electroplated over base metals (e.g., brass/alloy). Affordable but less durable; plating may wear off over time. Gold Filled: A thicker gold layer (5%+ by weight, bonded to a core metal). More durable and tarnish-resistant, but we do not offer gold-filled jewelry due to higher costs. Our focus is gold-plated fashion accessories.

How to stop gold plated jewelry from tarnishing?

Keep away from harsh chemicals. One of the primary reasons gold-plated jewelry fades is exposure to harsh chemicals. Remove before physical activities. Store properly. Avoid water exposure. Clean with care.

What is better 18k or 24k for gold plating?

18-k gold comprises 75% pure gold and 25% other metals. On the other hand, the 24-k gold covering is a layer of pure gold. It has come into existence through electroplating onto a base metal. While 18-k gold is more durable and less likely to tarnish than 24-k gold, 24-k gold plating has a richer, more luxurious look.

Is silver jewellery suitable for sensitive skin?

Yes, 925 sterling silver is generally hypoallergenic and safe for sensitive skin. If you have extreme metal allergies, please consult before wearing.

Can I wear silver jewellery every day?

Yes! Daily wear is fine. In fact, frequent use can help reduce tarnishing. However, Svariya jewelries are anti-tarnish and made to last. Wipe the jewellery with dry cotton cloth and store it in your Svariya Jewellery box to keep the jewellery dust-free and shine intact when not in use.

Does silver jewellery turn black?

Yes! Daily wear is fine. In fact, frequent use can help reduce tarnishing. However, Svariya jewelries are anti-tarnish and made to last. Wipe the jewellery with dry cotton cloth and store it in your Svariya Jewellery box to keep the jewellery dust-free and shine intact when not in use.

How can I clean tarnished silver jewellery at home?

You can:
-Use a silver polishing cloth.
-Clean gently with mild soap and lukewarm water.
-Avoid harsh chemicals or abrasive materials.

Do you offer gold-plated silver jewellery?

Yes, we offer 14kt and 18kt gold-plated sterling silver jewellery. Please note that plating may wear off over time depending on usage and care.

Is your jewellery hallmarked?

Yes, our jewellery is stamped with 925 to certify its authenticity and quality.

Still need help?

Reach out to our concierge team for personalized assistance.

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