Your Privacy Policy Matters to Us

Privacy Policy

Last updated: August 12, 2026

Svariya operates www.svariya.com, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Svariya is powered by Shopify, which enables us to provide the services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the services or otherwise communicate with us. If there is a conflict between our “Terms of Service” and this “Privacy Policy”, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information including inferences drawn from this personal information, depending on how you interact with the services, where you live and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, add in your cart, add to your wishlist or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, while sending a customer support inquiry.
  • Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information including information regarding your interaction with the services, including how and when you interact with or navigate the services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit us or use the services, communicate with us or provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

How We Use Your Personal Information

Depending on how you interact with us or which of the services you use, we may use personal information for the following purposes:

  • Provide, Tailor and Improve the services. We use your personal information to provide you with the services which define our contract with you which includes processing your payments to fulfil your orders, to remember your preferences and items you are interested. To send notifications related to your account, to process purchases, returns, exchanges or other transactions. To create, maintain and otherwise manage your account. Arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews and to create a customized shopping experience for you such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes to send marketing, advertising and promotional communications by email, text message or postal mail and to show you online advertisements for products or services on our portal or other websites based on items you have previously purchased or added to your cart and other activity on the services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety and to secure our services. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide customer support and to provide effective services to you which helps us to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this “Privacy Policy”. Such circumstances may include:

  • Shopify, vendors and all third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
  • With business and marketing partners. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to direct us not to share information about you for the purpose of showing you targeted advertisements and marketing based on your online activity across different merchants and websites
  • When you direct us, request that we do so, or otherwise consent to our disclosure of certain information to third parties such as to ship products to you, or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests) to enforce any applicable terms of service or policies and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Any information you submit through the Services may be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, for the purpose of providing and improving the Services.

Additionally, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, other merchants, and Shopify. To provide these enhanced features, Shopify may process personal information collected from your interactions with our Store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal information for these purposes, including responding to any requests you make to exercise your rights regarding the use of your personal information. To learn more about how Shopify uses your personal information and the rights available to you, please refer to the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

Prices are subject to change without prior notice. However, any changes will not affect orders that have already been dispatched.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you choose to access these third-party websites you should review their respective privacy policies, security practices and terms and conditions before providing any personal information. We do not control, endorse or assume responsibility for the privacy practices, security, accuracy, completeness or reliability of any third-party websites or platforms. Any information you provide on public or semi-public forums, including third-party social networking platforms, may be visible to other users of those platforms and the Services, without limitation as to its use by us or any third party. The inclusion of links to third-party websites does not imply our endorsement of their content, products, services or the owners and operators of those websites, except where explicitly stated within the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or legal guardian and believe that your child has provided us with personal information, you may contact us using the details provided below to request its deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

While we implement reasonable administrative, technical, and physical safeguards to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute or "perfect" security. Please note that any information transmitted to us may be vulnerable while in transit. We recommend that you avoid using unsecured communication channels to send sensitive or confidential information. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including maintaining your account, providing our Services, complying with legal and regulatory obligations, resolving disputes, enforcing our agreements and meeting other legitimate business or legal requirements.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only under certain circumstances. We may decline your request where permitted or required by applicable law.

  • Right to Access / Know: You may have the right to request access to the personal information we hold about you.
  • Right to Delete: You may have the right to request that we delete the personal information we maintain about you subject to applicable legal requirements.
  • Right to Correct: You may have the right to request that we correct any inaccurate or incomplete personal information we maintain about you.
  • Right to Data Portability: You may have the right to receive a copy of your personal information in a portable format and where applicable request that we transfer it to a third party subject to certain conditions and exceptions.
  • Managing Communication Preferences: We may send you promotional emails from time to time. You may opt out of receiving such communications at any time by clicking the "Unsubscribe" link included in our emails. Even if you opt out of promotional communications we may continue to send you non-promotional emails relating to your account, transactions, orders, or other important service-related updates.
  • You may exercise any of these rights where applicable through the services or by contacting us using the contact details provided below.
  • To learn more about how Shopify processes your personal information and the rights available to you in relation to data processed by Shopify please refer to the Shopify “Consumer Privacy Policy” or “Visit the Shopify Privacy Portal”.
  • We will not discriminate against you for exercising any of your privacy rights. Before processing your request we may need to verify your identity as permitted or required under applicable law.
  • Where permitted by law you may appoint an authorized agent to submit a request on your behalf. Before processing such a request, we may require the authorized agent to provide proof and we may also require you to verify your identity directly with us.
  • We will respond to all valid requests within the timeframes required by applicable law.

Complaints

If you have any questions, concerns, or complaints regarding how we collect, use, or process your personal information, please contact us using the contact details provided below. We will make reasonable efforts to investigate and address your concerns promptly.

Depending on your place of residence and applicable law, you may have the right to appeal our decision if you are dissatisfied with our response. You may also have the right to lodge a complaint with your local data protection or privacy authority.

Craftsmanship & Product Origin

At Svariya, we believe transparency is an essential part of the customer experience. Our jewellery is created through a combination of carefully selected materials, manufacturing expertise and quality standards. Certain pieces or components are manufactured in China and are inspected to meet Svariya’s specified quality requirements before reaching you.

Product-specific country-of-origin information is provided wherever applicable.

International Transfers

Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards to protect your personal information when it is transferred internationally. For transfers from the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or equivalent safeguards approved by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, legal obligations or regulatory developments.

Any updates will be posted on this website, and the "Last Updated" date at the top of this Privacy Policy will be revised accordingly. Where required by applicable law, we will also provide appropriate notice of any material changes.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or the way we process your personal information, or if you wish to exercise any of your applicable privacy rights, please contact us using the details below:

Email: sales@svariya.com

Postal Address:
Svariya
Behind Evershine Mall,
9 Business Bay, Office No. 1207,
Chincholi Bunder, Malad (West),
Mumbai, Maharashtra 400064, India